Before your appointment
Appointment policies, made simple.
Everything you need to know, one topic at a time. Tap below to read more.
By booking an appointment, you agree to these policies.
The finer details
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01Bookings & deposits
- Book through Instagram DM or the booking system.
- Please request your appointment at least 48 hours in advance.
- A £10 deposit secures your appointment and is deducted from your service total.
- Your appointment is confirmed once your deposit has been received.
02Payments
- Pay the remaining balance at the end of your appointment.
- Payments can be made by cash or bank transfer.
- Please have your chosen payment method ready.
03Cancellations & rescheduling
- Please give at least 24 hours' notice to cancel or reschedule.
- Late cancellations may result in the loss of your booking deposit.
- Contact me as soon as possible if you need to rearrange.
- Missing an appointment without notice may affect future bookings.
04Running late
- A 15-minute grace period is allowed.
- Please let me know as soon as possible if you're running late.
- Arriving more than 15 minutes late without notice may mean your appointment is cancelled or rescheduled.
- A £5 late fee may apply if I can accommodate a late arrival.
- Arriving late may shorten the time available for your service.
05Your appointment
- Please arrive on time for your scheduled appointment.
- Your appointment time is allocated according to the service booked.
- Please allow enough time, as some nail services may take up to 2 hours.
- Please avoid bringing additional guests unless agreed beforehand.
06Existing nail work
- Tell me if you currently have nail enhancements applied by another nail technician.
- I do not routinely infill or work over another technician's work.
- Existing product may need to be removed before a new set can be applied.
- Please send a picture of your current nails before booking if you need a removal or have existing product.
07Before your visit
- Please arrive with clean hands and nails.
- Let me know beforehand about any nail concerns or damage.
- Please disclose any known allergies or sensitivities to nail products.
- Please do not apply oils or creams immediately before your appointment.
08Repairs & aftercare
- Contact me as soon as possible if you experience any issues after your appointment.
- Repair requests will be assessed individually.
- Following the recommended aftercare advice helps maintain your nails.
- Please do not pick, bite or forcefully remove your nail enhancements.
Thank you for respecting my time.
These little guidelines help keep every visit smooth, relaxed and enjoyable. I appreciate your support! ♡
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